Privacy Policy
How we collect, use, and protect your personal information when you shop with The Patchee.
Last Updated: January 2026What We Collect
When you create an account, place an order, or browse our store, we may collect the following types of information:
Personal
Name, email address, phone number, billing & shipping address
Transaction
Order history, product preferences, payment method (not card numbers)
Device & Usage
IP address, browser type, pages visited, time on site
Communications
Messages sent to our support team, feedback and reviews
How We Use It
- ✓ Process and fulfill your orders accurately and on time
- ✓ Send order confirmations, shipping updates, and delivery alerts
- ✓ Provide customer support and resolve disputes
- ✓ Personalize your shopping experience and product recommendations
- ✓ Send promotional offers via email and SMS (only with your consent)
- ✓ Improve our website, products, and services
- ✓ Comply with legal obligations and prevent fraud
Cookies
We use cookies to remember your preferences, keep your cart active, and understand how customers use our site. You can disable cookies in your browser settings, though some features may not function properly without them.
Your Rights
To exercise any of these rights, email us at info@thepatchee.com. We'll respond within 7 business days.
Security
We use SSL encryption, secure servers, and follow industry best practices to protect your data. While no system is 100% secure, we take every reasonable measure to safeguard your information. In case of a data breach, we will notify affected users promptly.